Claim up to $2,000 of your ServiceM8 setup fees back
We set up ServiceM8 properly so your jobs, forms,
and invoicing work together with less admin.


Jobs, quotes, and invoices don’t flow cleanly and require manual fixing.
Forms and checklists vary by staff member and often miss key details.
Admin work takes too much time and slows down your team.
You want automation that actually helps — not complexity.

We set up or clean up ServiceM8, including job statuses, categories, staff access, and workflows configured to suit your business.

We build custom forms and checklists, with automated job actions to ensure consistent data capture and fewer manual steps.

We tidy up existing setups and provide practical training so your team uses ServiceM8 correctly and consistently.

We connect ServiceM8 with tools such as Xero, CRMs, and online forms to streamline admin and reduce double handling.
We review how you are currently using ServiceM8, identify gaps,
and understand how your business operates day to day.
We outline clear, practical recommendations and agree on the scope
based on your workflows — not a one-size-fits-all setup.
We configure ServiceM8, build forms and automations, and connect
any required integrations as agreed.
We test everything, make refinements if needed, and ensure you
and your team understand how the setup works.
We work with service and trade businesses across Australia to set up and optimise ServiceM8 properly.
If you’d like to discuss your current setup, ask a few questions, or see whether we’re a good fit, book a discovery call or get in touch below.
Based in Maitland, NSW — working with ServiceM8 businesses Australia-wide.

Service M8 provides a comprehensive suite of tools designed to transform your business: Smart Scheduling to efficiently manage appointments and dispatch technicians, Real-Time Job Tracking to monitor job progress and technician locations, Digital Job Cards that eliminate paperwork with digital forms and signatures, Automated Invoicing to generate and send invoices instantly, and a Client Portal that offers customers easy access to job information and quotes.

Take control and work smarter with Service M8 from the client’s first call through to scheduling, quoting, job completion, invoicing, and payment.

Running a business means your phone rings constantly. Every call interrupts your work, but missing calls risks lost jobs and unhappy customers. With the ServiceM8 Phone Agent, you get an AI-powered phone assistant that answers calls for you — just like a real staff member. A simple to use, AI assistant for your business, who can handle your business phone calls, any way you want.
At Katwill Services, we strive to stay in communication with our clients. If you have a question about our business or want to see if we match your specific needs, feel free to send us a message or give us a call. We're always happy to meet new customers!
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